Event Details
Culturally responsive training prepares professionals to work respectfully and effectively with communities from a refugee background by fostering awareness, empathy, and cultural humility.
This workshop will provide participants with a foundational understanding trauma and trauma informed practice.
Participants will learn about the complex impacts of displacement, refugee trauma, and resettlement, while developing practical skills to navigate cultural differences, challenge biases, and build trust. Grounded in trauma-informed principles, it emphasises safety, empowerment, and collaboration. By centring voices of people from a refugee background and their lived experiences, this training supports building inclusive, equitable, and supportive services.
Topics covered include:
- Understanding of the refugee journey and context
- Understanding settlement and its challenges
- Intersectionality and LGBTIQ+ specific support
- Cultural responsiveness
- Understanding individual vs collectivist cultures
- Understanding language and communication
- Unconscious bias, race and racism
- Referral pathways
Who should attend:
Whether you’re new to this work or looking to deepen your understanding, this training offers valuable tools and insights to create safer, more respectful, and culturally responsive environments for people from a refugee background.
Designed for professionals and community members who work with or support communities from a refugee background, including but not limited to:
- Social workers and case managers
- Mental health and healthcare providers
- Educators and school staff
- Community service providers
- Interpreters and cultural mediators
- Policy makers and advocates
- Volunteers and faith-based groups
- Anyone interested in promoting equity, inclusion, and trauma-informed care in their work
Workshop Cost
- $150 (plus online booking fees) (includes catered lunch. Participants can set dietary requirements at checkout)
Workshop facilitators:
Liliana Sanchez – Training Coordinator
Liliana Sanchez is the Training Coordinator for QPASTT. She has extensive experience (10 years+) working within the refugee space, both delivering cultural capability training and through community and youth work. Liliana holds a BA (Hons) in Anthropology and draws on her lived experience (as a person from a refugee background) to create workshops to broaden people’s understanding of the refugee or asylum seeker experience.
Saina Avesta – Training Officer
Saina Avesta is a Training Officer at QPASTT and the Peer Coordinator of Third Queer Culture (TQC), a peer-led support group for LGBTQI+ people from refugee backgrounds. With a background in community development and education, Saina integrates her lived experience as a refugee trans woman into transformative learning experiences for professionals. Her work focuses on trauma-informed and culturally responsive practice through an intersectional lens—bridging lived experience, evidence-based knowledge, and compassion to build inclusive systems of support where healing, dignity, and belonging can thrive.
Nima Doostkhah – Training Officer
To register for a workshop, follow the above links and complete the application process to receive your confirmation.
Payment method:
Payment for each session is electronic through the registration process on the QPASTT website.
Contact
Contact the Training Coordinators at 07 3391 6677 or Qpastt_Training@qpastt.org.au if you have questions or require assistance with workshop registrations.
Parking
The venue is located within the Dutton Park parking area and as such there is a 2 hour limit on street parking. We encourage you to use public transport if possible. We are located near Park Road train station. Please DO NOT park at the Queensland Health/ Qld Transport premises on Burke St as there is a $261.00 parking fine
Location
This workshop will be held at the Brisbane Multicultural Centre, 28 Dibley St, Woolloongabba.
Payment
QPASTT requires payment on registration. Each workshop has a limited number of participants. Registration closes 2 days prior to the workshop. A receipt will automatically be sent when payment has been received.
Cancellations
QPASTT will grant refunds for cancellations received up to 14 working days prior to the day of the event. Cancellations received less than 14 working days prior to the day of the event will incur a 30% cancelation fee to cover administration costs. Refunds for cancellations received the day before or on the day of the event will not be granted.
QPASTT reserves the right to cancel workshops where a minimum number of participants have not been reached. Where QPASTT has cancelled a workshop, registered participants for those workshops may transfer to another workshop or request a refund. Refunds do not apply to the online workshops.
Transfer Payment to another Workshop
A registration may be transferred from one workshop to another if notice is received within 7 working days of the original workshop. Please contact the Training Coordinators via 07 3391 6677 or Qpastt_Training@qpastt.org.au to discuss transfers.
